Webinars & Events

Featured Webinar


Proactive Field Service Management in the Enterprise:

How Rockwell Collins Achieves World-Class Field Service

Rockwell Collins provides field support and services for major airports across the globe. To keep day-to-day operations at the airports running smoothly, Rockwell Collins implemented task-based, offline-capable mobile apps to allow field technicians to do their jobs faster and more efficiently, no matter where in the world they are.

 

View this recorded webinar and learn how Rockwell Collins:

  • Deploys mobile apps to technicians around the world

  • Allows field techs to update the back-end service platform in real time and streamline cumbersome workflows

  • Enables field techs to keep working, even without a connection to the Internet

  • Reduces field tech travel time

  • Reduces mean time to resolve issues and keep air traffic moving

  • Exceeds SLAs and provides better service to airport customers

 

Recorded Webinars

Optimizing Field Service Management with Mobility

Optimizing Field Service Management with Mobility

View this webinar and learn to empower field techs, drive flawless customer service, and capture more revenue with purpose-built mobile apps.

Comparing Mobile Reach with the ServiceNow Mobile Interface

Comparing Mobile Reach with the ServiceNow Mobile Interface

Watch this recorded webinar in which we compare our mobile apps / solutions for ServiceNow with ServiceNow’s own mobile interface.

How to Build Advanced, Offline Mobile Apps for BMC Remedy

How to Build Advanced, Offline Mobile Apps for BMC Remedy

View this webinar and learn how to build robust mobile apps for BMC Remedy. Extend custom-built BMC Remedy systems to field techs.

Optimize Field Operations with Offline Mobile Apps for ServiceNow

Optimize Field Operations with Offline Mobile Apps for ServiceNow

In this webinar, we explore various offline mobile use cases for ServiceNow. We also demonstrate Mobile Reach field service apps.

Automating Physical IT Asset Inventories

Automating Physical IT Asset Inventories

With Mobile Reach mobile apps for ServiceNow, organizations can reduce the time it takes to complete IT asset inventories/audits by up to 90 percent.

Leverage the Power of Mobility for Optimized IT Asset Management

Leverage the Power of Mobility for Optimized IT Asset Management

This webinar features on of our customers, CWS, and how they modernized IT asset management processes at a federal agency to improve service profitability.

How to Design Offline Mobile Apps for ServiceNow

How to Design Offline Mobile Apps for ServiceNow

View this webinar to learn how to design offline mobile apps for ServiceNow.

Enhance ServiceNow with Barcode Scanning, RFID

Enhance ServiceNow with Barcode Scanning, RFID

Join Mobile Reach for a webinar on enhancing ServiceNow IT Asset Management processes with barcode scanning and/or RFID.

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