BMC Remedy Apps

Your Field Processes, Your BMC Remedy Mobile Apps

Deploy cross-platform mobile apps that mold to your business processes

bmc remedy app ipadMobile Reach provides process-driven apps that mold to your field operations and allow field techs to do their jobs faster and easier. Field technicians can quickly update BMC Remedy via smartphones and tablets even offline in remote or secure areas with no network connectivity. Our mobile apps incorporate device-native technologies like barcode scanning, GPS, RFID, push notifications, and signature capture for efficient mobile workflows.

 

Streamline field service management, IT asset management, and IT service management and fully enable your field technicians and engineers with highly usable BMC Remedy apps. Download the solutions sheet to learn more about our certified mobile integration.

Benefits

Improve customer satisfaction

Complete work quickly and correctly the first time with all the information and mobile functionality you need.

INCREASE TECHNICIAN PRODUCTIVITY

Work anywhere your customers take you, on- or offline, so your technicians are always enabled.

Boost Your Competitive Advantage

Get data into BMC Remedy and other applications faster so you can transact business more quickly.

Solve for Any Use Case

Use flexible, no-code rapid application development tools to meet all of your field app needs.

Increase regulatory compliance

Ensure inspections and preventative maintenance are thorough, accurate and timely.

Make better business decisions

Rely on accurate, real-time data for more informed decision making.

Solutions Sheet

Mobile Reach for BMC Remedy


Download this solutions sheet to learn more about our mobile integration with BMC Remedy.

Advanced Features

Configurability

Be more nimble with evolving market demands, service platform changes and customer needs. Empower techs while enforcing field processes.

Usability

Deploy apps that mold to the way your organization works and ensure adoption among technicians.

EASY INTEGRATION

Integrate directly with Remedy and other key systems to make the most of your data.

FULLY OPERATIONAL OFFLINE

Field techs can continue to work in remote or secure areas where connectivity is spotty or unavailable.

ADVANCED SCANNING TECHNOLOGY

Use barcode scanning, RFID, and NFC for quick and accurate data capture.

NOTIFICATIONS & ALERTS

Techs receive instant information and feedback via push notifications and sound alerts.

ROUTING & GEO-LOCATION

Use GPS and geo-location to send the right technician to the right job. Send technicians routing and map right through your app.

PROOF OF SERVICE

Techs can capture signatures, capture images, and send attachments to maximize accountability.

HIGHLY SECURE

Data is encrypted both on the device and during Wi-Fi or cellular network transfer.

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