Mobile Field Service Solutions for IT / Data Centers
IT departments and data centers are complex environments in which your customers’ businesses are constantly at risk. Servers overheating or power failures can be disastrous and costly. To keep your customers up and running, tracking all assets across their lifecycles with data center apps is imperative. Not only do you need data center apps to manage and track IT assets — servers, routers, switches, cables — but you also need them to track complementary assets like racks, HVAC units, generators and fire prevention systems.
Ensure you have your customers’ bases covered by providing your field techs the data centers apps they need to deliver world-class service. Mobile Reach provides mobile field service software that allows your organization to deploy mobile apps that mold to your field processes and back-end systems. So field engineers and techs can access and send the information your organization needs to operate and manage dynamic environments. Mobile Reach enables some of the world’s largest and most complex IT departments and data centers to streamline business operations, mitigate risk, improve customer up-time, and reduce costs.
Automate manual processes
Increase asset up times
Exceed service level agreements
Deliver streamlined IT services
Easy and Flexible Integration
Mobile Reach seamlessly integrates with your enterprise systems and databases so you can tailor the mobile user experience to any field process or task. Enable your field engineers and technicians to update records in real time, accelerating billing cycles, streamlining operations and sharing critical knowledge. Click to learn more about our integrations with ServiceNow, BMC Remedy, and other ERP, CRM, and service platforms.