Mobile Reach extends your ServiceNow platform into the field, enabling technicians with highly usable mobile ServiceNow apps that solve customer and operational needs, improving efficiency, data accuracy, and service profitability.
Mobile Reach apps for ServiceNow operate natively on iOS, Android, and Windows devices so mobile users are able to leverage device-based functionality making them as productive as possible. Mobile Reach’s native architecture also integrates seamlessly with Bluetooth-attached peripheral devices, including laser barcode scanners, RFID and NFC readers, signature capture pads, and sensors. Our ServiceNow apps work seamlessly offline so mobile workers are always enabled. Streamline field service management, enterprise asset management, IT asset management, and IT service management with rich mobile apps for ServiceNow.
Configure task-specific mobile apps to align with and improve your business processes.
Rely on real-time system updates for instant, accurate information from the field.
Send the right technician to the right job with the right equipment, every time.
Ensure inspections and preventative maintenance tasks are thorough and accurate.
Provide the right mobile tools for the job at hand.
Track assets and equipment across their lifecycles with improved visibility.
Be more nimble with evolving market demands, service platform changes and customer needs. Empower techs while enforcing field processes.
Deploy apps that mold to the way your FSO works and ensure adoption among technicians.
Integrate directly with one or many enterprise systems to enhance the way your organization works.
Enable field techs to continue working in remote locations without connectivity.
Quickly and accurately capture asset data using scanning sleeves and Bluetooth attached scanners.
Support for Geneva, Helsinki, Istanbul and custom, CreateNow applications. No staging databases or third-party software needed.
Capture signatures, images and video. Send notifications and alerts to techs including important messages and updates.
Support iOS, Android, BlackBerry, or Windows Mobile devices.
Track field technicians and send the right person to the right job, every time.