ServiceNow Mobile Apps

Extend ServiceNow to Your Field Technicians

Empower Your Mobile Workforce with Process-Driven Mobile Apps

servicenow app ipadMobile Reach extends your ServiceNow platform into the field, enabling technicians with highly usable ServiceNow mobile apps that quickly solve customer and operational needs, improving efficiency, data accuracy, and service profitability. Mobile Reach apps for ServiceNow operate natively on iOS, Android, and Windows devices so mobile users are able to leverage device-based functionality making them as productive as possible. Mobile Reach’s native architecture also integrates seamlessly with Bluetooth-attached peripheral devices, including laser barcode scanners, RFID and NFC readers, signature capture pads, and sensors. Mobile Reach apps for ServiceNow work seamlessly offline so mobile workers are always enabled.

ServiceNow Silver Technology Partner

Benefits

Streamline business processes

Configure task-specific mobile apps to align with and improve your business processes.

Make better business decisions

Rely on real-time system updates for instant, accurate information from the field.

Improve first-time fix rates

Send the right technician to the right job with the right equipment, every time.

Improve regulatory compliance

Ensure inspections and preventative maintenance tasks are thorough and accurate.

Increase field technician productivity

Provide the right mobile tools for the job at hand.

Increase asset uptimes

Track assets and equipment across their lifecycles with improved visibility.

Solutions Sheet


Mobile Reach for ServiceNow

Download this solutions sheet to learn more about our certified mobile integration with ServiceNow.

 

Features

CONFIGURABILITY

Be more nimble with evolving market demands, service platform changes and customer needs. Empower techs while enforcing field processes.

USABILITY

Deploy apps that mold to the way your FSO works and ensure adoption among technicians.

EASY INTEGRATION

Integrate directly with one or many enterprise systems to enhance the way your organization works.

Offline Capabilities

Enable field techs to continue working in remote locations without connectivity.

Barcode, RFID and NFC Support

Quickly and accurately capture asset data using scanning sleeves and Bluetooth attached scanners.

Certified, Direct Integration

Support for Geneva, Helsinki, Istanbul and custom, CreateNow applications. No staging databases or third-party software needed.

Process-Driven

Capture signatures, images and video. Send notifications and alerts to techs including important messages and updates.

Cross-Platform Support

Support iOS, Android, BlackBerry, or Windows Mobile devices.

Support for GPS, Maps, Route Location

Track field technicians and send the right person to the right job, every time.

Ready to Get Started?