Mobile Field Service Apps

Empower Your Techs with Highly Configured and Usable Mobile Apps

Comprehensive field tech enablement

fiel service app iphoneMobile Reach provides field service management professionals with highly usable mobile applications that quickly solve operational needs, improve productivity, and increase customer satisfaction. Using process-driven apps from Mobile Reach, your organization can streamline operations and make field technicians more productive and accountable. Mobile Reach field service apps can be used offline so your workforce is always enabled.

Benefits

Improve customer satisfaction

Complete work quickly and correctly the first time with all the information and mobile functionality you need.

INCREASE TECHNICIAN PRODUCTIVITY

Work anywhere your customers take you, on- or offline, so your technicians are always enabled.

Improve Service Profitability

Get data into your CRM, ERP and service management systems faster so you can transact business more efficiently.

Solve for Any Use Case

Use flexible, no-code rapid application development tools to meet all of your field app needs.

Keep Your Competitive Edge

Satisfy your service level agreements and ensure service delivery is thorough, accurate and timely.

Increase tech satisfaction

Improve field techs' experience with true mobile UX and configured apps.

Case Study


Improving Field Service Delivery for the

Energy and Power Industries

“Moving to paperless work reports and inspection forms improves our ability to meet the demands of our customers.” —Neal Ratner, Manager of Business Innovation Systems

PROCESS-DRIVEN MOBILE APPS

Using process-driven mobile apps from Mobile Reach, your organization can quickly solve customer and operational needs, and improve productivity and cash flow. Your field service organization can easily deploy and scale mobile applications that mold to field processes and procedures, ensuring optimal resource utilization, streamlined service delivery and improved customer satisfaction.

field service apps iphone
field service app ipad

RAPID SPEED-TO-VALUE

The award-winning Mobile Reach AppStudio enables your field service organization to rapidly build, configure, deploy and update any number of mobile apps, without the need for development time. AppStudio allows you to minimize the time between identifying the need for a new or updated app and having them live in the hands of your techs. Using an intuitive drag-and-drop interface, AppStudio allows your FSO to be self-sufficient in mobilizing field techs, saving you time and change orders.

Features

CONFIGURABILITY

Be more nimble with evolving market demands, service platform changes and customer needs. Empower techs while enforcing field processes.

USABILITY

Deploy apps that mold to the way your FSO works and ensure adoption among technicians.

EASY INTEGRATION

Integrate directly with one or many enterprise systems to enhance the way your organization works.

FULLY OPERATIONAL OFFLINE

Field techs can continue to work in remote or secure areas where connectivity is spotty or unavailable.

CROSS-PLATFORM SUPPORT

Build once and deploy across iOS, Android and Windows Mobile.

HIGHLY SECURE

Data is encrypted both on the device and during Wi-Fi or cellular network transfer.

Integrate Field Mobility with the Enterprise

Extend the reach of your service management platform, CRM, ERP and other enterprise applications into the field and ensure the data your organization needs is accessible, accurate and actionable. Our process-driven mobile apps integrate with ServiceNow, BMC Remedy, Microsoft Dynamics 365, Oracle, SAP, Salesforce and other enterprise applications. Learn more about our integrations with ServiceNowBMC Remedy, and other ERP, CRM, and service platforms.

ServiceNow
BMC Remedy
Oracle
Microsoft Dynamics
SAP
Salesforce

Ready to Get Started?