The Mobile Reach Way defines how we engage with our customers to ensure success. We offer a full range of services and deployment methods to meet your specific business needs. From discovery to deployment and process analysis to automation, you can be confident in the expertise we deliver.
When you decide to become a Mobile Reach customer, you will work with a team dedicated to the timely and successful deployment of your field service mobile solution. We provide your organization with experts in solution design, client services, project management and technical support.
With members of this team by your side, we deliver exceptional mobile solutions through four phases of project delivery: Planning, Implementation, User-Acceptance Testing, and Deployment.
This phase involves identifying your goals for deployment, gathering requirements based on your unique needs and our proven best practices, performing mobile workflow analysis, and determining how long your project will take.
This phase involves the agile design and development of your unique field service mobile solution to meet your business goals and service objectives. We design your solution with regular feedback from the customer, ensuring continual alignment.
During this phase, you perform end-to-end testing of your organization’s mobile apps, and we provide any needed updates to the apps to ensure optimal outcomes.
This phase involves the deployment of fully configured mobile apps to your end users. We provide end-user and administrator training so your organization is fully equipped and knowledgeable in using your solution.