Mobile Reach creates mobile field service apps for businesses that move. Rapidly deploy highly configured and usable mobile apps that extend your enterprise systems — service platform, ERP, CRM — with customized functionality to field technicians. Put process-driven mobile field service apps in the hands of your technicians quickly and update them as needed, without any need for coding or vendor change orders. With Mobile Reach, your techs have the best tools to get their jobs done—even when working offline. Enable world-class service delivery wherever business takes you.
“Our field technicians think the apps are great because they make their lives easier.”
“Moving to paperless inspection forms improves our ability to meet the demands of our customers.”
“The new process is working beautifully for our field technicians and engineers.”
Ever since we saw Tom Cruise in Minority Report throwing screens around, we’ve been waiting for the day we can work with a gesture-based user interface. While that may still be a ways off, we are seeing glimpses of this type of technology through augmented......
Heightened customer expectations coupled with a dynamic technology landscape provide the ideal backdrop for digital transformation in energy and utilities. CS Week, the premier annual customer service conference for these industries, takes place May 1 – 4 in at the Tampa Convention Center in Tampa,......
A few months ago, Field Technologies ran a story about mobile device usage among field service organizations. More than 90 percent of FSOs use mobile devices to manage their field operations and perform work. With the proliferation of mobile devices in the field comes widespread......
