Mobile Reach provides mobile software solutions that automate and improve service delivery for IT and field service organizations. Our mobility platform and mobile apps let field technicians be more productive and serve customers better and helps IT and field service directors and managers drive revenue and increase profitability.
Service focused organizations can rapidly deploy configurable and usable mobile apps that seamlessly extend back-end enterprise applications to your field force. Put process-driven mobile apps into the hands of your technicians in the field quickly, without any need for coding. Extend ServiceNow, BMC Remedy, SAP, ERPs, CRMs or other back-end applications and databases seamlessly to the field.
Navigating the path to digitally transform your field operations is mission critical. Mobile Reach is your partner for the digital transformation journey. We have a proven mobile methodology and 20 years of successful mobility projects for service-based businesses.
Our mobile solutions start with a consultative approach to understanding your business goals, strategy, and operations. In a collaborative manner, we lead the way in defining key end-user training to maximize end-user adoption and ROI.
“Our field technicians think the apps are great because they make their lives easier.”
Get the Full Case Study“Moving to paperless inspection forms improves our ability to meet the demands of our customers.”
Get the Full Case Study“The new process is working beautifully for our field technicians and engineers.”
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Mobile Reach President Nasrin Azari will be featured on a Women in Tech Panel hosted by the North Carolina Technology Association (NCTA). The panel will take place from 9 until 10:30 am on November 1 at The Frontier in Research Triangle Park. The panel will......
The world’s largest, most complex companies rely on large IT and field service departments to keep business operations streamlined and deliver excellent customer service. Often these business units are comprised of thousands of employees. They are charged with tracking, managing, and servicing even larger numbers......
There is a phrase I hear over and over when field service personnel greet each other and sometimes when they greet customers – “I’m living the dream.” It’s a sarcastic phrase, and one I dread hearing. To me, this phrase exudes drudgery, working for a paycheck,......