Today’s electric, gas and water utilities are faced with steeply rising costs and the need to be more efficient with the resources they have. The ongoing effort to upgrade and modernize infrastructure and improve services drives the need for new technologies that streamline processes and enhance productivity. Mobile Reach provides highly usable, process-based mobile apps for utility technicians that allow them to do their jobs more quickly, easily and safely. Mobile Reach mobile field service software affords faster first-time fix rates, less downtime, and improved customer satisfaction.
Mobile Reach seamlessly integrates with your enterprise systems and databases so you can tailor the mobile user experience to any field process or task. Enable your field engineers and technicians to update records in real time, accelerating billing cycles, streamlining operations and sharing critical knowledge. Click to learn more about our integrations with ServiceNow, BMC Helix ITSM, and other ERP, CRM, and service platforms.