Digital transformation in field service depends on sound change management practices. In the latest webinar in our Field Technician Productivity Series, we discuss a comprehensive framework for field service organizations to follow for achieving digital transformation. The FieldService7 is an operating practice that revolves around making field service technicians more productive and improving their ability to impact the business in positive ways, including:
- Technical proficiency
- Customer relations
- Productivity and use of technology
- Service sales and lead generation
- Inventory management
View this webinar to learn how to achieve service operations excellence in your organization.
Bruce Breeden has more than 37 years of experience in field service, having held multiple roles including field service engineer, district manager, training manager, global services director and vice president of service operations. As principal consultant and practice leader at Mobile Reach, he works with customers to define and deliver solutions that bring immediate and long-term value. Bruce champions results in field service through comprehensive technician enablement.