Mobile Reach provides process-driven IT asset tracking apps that allow IT asset managers to easily track and manage assets using their smartphones, tablets, barcode scanners, and other handheld devices. Increase data accuracy and know exactly where your IT assets are and how they are performing at all times.
Easily receive, track or decommission assets across your organization. Mobile Reach enables better visibility for your business into IT asset inventory, asset status, asset location, and preventative maintenance. Accurately capture and update information on physical assets with mobile apps that enable RFID tracking or scanning barcodes or asset tags. Then push asset data into the back-end asset database or asset management application. Make IT asset management and tracking easier and make better business decisions.
Receive accurate, real-time asset data that you can rely on.
Achieve ITIL, Sarbanes-Oxley, or other government, healthcare or financial compliance.
Exceed service level agreements and pass audits with flying colors.
Keep assets performing with routine preventative maintenance.
Streamline field processes and ensure accurate, reliable data capture.
Slash travel costs and eliminate duplicate efforts.
By deploying asset tracking apps to your field techs, your organization can streamline asset management processes and achieve 100% visibility into enterprise assets across their lifecycles. Incorporate barcode and RFID scanning into mobile workflows for quicker, more accurate data capture. Mobile Reach apps make field techs’ and asset managers’ jobs easier while improving data accuracy and asset up-time.
Allows IT asset managers to update the status of large numbers of assets at once. Great for stockrooms, warehouses, data centers, etc.
Allows field techs and asset managers to view and update enterprise asset and equipment data (status, location, user, etc.) in real time.
Allows field techs and asset managers to receive assets on a purchase order. Large numbers of assets can be received at a loading dock, for example. Asset managers scan the barcode then asset records are automatically created in the back-end system.
The award-winning Mobile Reach AppStudio enables your organization to rapidly build, configure, deploy and update any number of mobile apps, without the need for development time. AppStudio allows you to minimize the time between identifying the need for a new or updated app and having them live in the hands of your IT asset managers. Using an intuitive drag-and-drop interface, AppStudio allows your team to be self-sufficient in mobilizing technicians, enabling greater efficiency and process compliance.
Technicians can continue to work in remote or secure areas where connectivity is spotty or unavailable.
Use barcode scanning, RFID, and NFC for quick and accurate data capture.
Techs receive instant information and feedback via push notifications and sound alerts.
Technicians can log notes, track time, manage parts, access a knowledge base, or request help via apps that mold to your processes.
Support all major mobile operating systems including iOS, Android and Windows Mobile.
Integrate directly with your back-end service management, CRM or ERP system.
Extend the reach of your IT asset management application, CRM, ERP and other enterprise applications into the field and ensure the data your organization needs is accessible, accurate and actionable. Our process-driven IT asset management apps integrate with ServiceNow, BMC Helix ITSM, Oracle, SAP, and other back-end enterprise applications. Click to learn more about our integrations with ServiceNow, BMC Helix ITSM, and other ERP, CRM, and service platforms.