Case Studies

Featured Case Study


African Tower Company Reduces Average Monthly Site Visits by 78%

 

field tech working on towerAn Africa-based tower company was operating in silos across multiple countries, without proper standard operating processes, using a variety of non-integrated systems and manual management direct operations. This resulted in a challenging reality of poor operational controls, costly field services, high level of service breach, poor maintenance execution resulting in high asset replacement costs and inconsistent and poor visibility of operations reporting for management decision making. The solution focused on the transformation of process, people and technology. Read this case study to learn how they reduced key metrics and increased profitability.

 

Featured Case Study


Applus+ RTD Improves Field Service Delivery for the Energy and Power Industries

Applus+ RTD provides testing and inspection services for oil and gas industry infrastructure across the globe. With inconsistent access to internet connections, field techs were required to document their work manually on paper forms. Read this case study to learn how Applus+ RTD was able to go paperless and use offline, process-driven mobile apps to document inspections and tests, improving field tech productivity and providing more accurate and timely reporting.

 

Case Studies

Telecom Industry

Gogo

Gogo Powering Field Service Management with Process-Driven Mobile Apps

“Our field technicians think the apps are great because they make their lives easier.”

 

Aviation Industry

Rockwell CollinsRockwell Collins Improving Customer Satisfaction with Mobile Field Service Apps

“The new process is working beautifully for our field technicians and engineers.”

 

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