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How does one develop a trustworthy ROI for enterprise mobile apps? Below are some tips from a team that has been performing ROI analyses for mobile enterprise apps for more than 10 years:   Start with the mobile end-user. Identify the end user's tasks and create a...

After nearly a year in service, Mobile Reach's first to market mobile integration with the BMC Remedy ITSM 7.x has proven successful and is now a major asset for its clients. Mobile applications built on the Mobile Reach platform include out-of-the-box support for Incident Management,...