CUSTOMER STORIES

Discover how Mobile Reach customers have streamlined their business and IT operations using advanced mobile applications for iOS and Android smartphones and tablets.

Featured Customer Story

GogoLogoGogo Powering Field Service Management with Custom Mobile Apps for ServiceNow

 

Gogo’s Field Service Team must keep cell towers fully operational 24/7/365 in order to provide airline passengers with high quality, uninterrupted Wi-Fi. Gogo’s cell towers are serviced and inspected by field engineers using work orders and incident tickets that are managed within ServiceNow. With a suite of mobile apps from Mobile Reach, Gogo’s field techs are equipped to respond to and manage incident tickets and work orders more effectively. This functionality gives them the ability to better service cell towers and improve up-time and first-time fix rates. Read this paper to learn more about this custom mobile app solution for ServiceNow Field Service Management. READ MORE >>

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