Mobile Reach allows organizations to streamline ServiceNow business operations with process-driven mobile apps. Our mobile apps support specific ServiceNow mobile workflows and extend Asset Management, Field Service Management and CreateNow applications functionality to your field technicians’ iPhones or Android devices. In areas with little or no network connectivity, mobile users can continue to work offline via our advanced caching and data encryption technologies. Mobile Reach apps also leverage device features like barcode scanning, RFID, signature capture, push notifications, GPS, and geo-location to provide faster service and immediate updates to the ServiceNow back-end system.
Mobile Reach is a ServiceNow Certified Integration Partner and has been delivering great mobile apps for ServiceNow users for more than eight years. Our mutual customers include Fortune 500 companies, Federal and DoD Agencies, and the United States Military. Check out the solutions sheet below for more details.
Download this solutions sheet to learn more about the award-winning Mobile Reach Platform and how it can transform your ServiceNow environment with robust, easily configurable mobile apps. Mobile Reach mobile apps afford task-specific functionality including barcode scanning, RFID, and offline operation.
Configure task-specific mobile apps to match and refine your business processes.
Rely on real-time system updates for instant, accurate information from the field.
Send the right technician to the right job, every time.
Ensure inspections and preventative maintenance tasks are thorough and accurate.
Provide the right mobile tools for the job at hand.
Track assets and equipment across their lifecycles with improved visibility.
Drive improved customer service, response times and first-time fix rates via customizable, offline capable mobile apps for ServiceNow Field Service Management. Empower field agents with all of the information they need — and none they don’t — right at their fingertips. Read our data sheet to learn more.
Allow field techs to work offline in remote, disconnected areas.
Quickly and accurately access and capture asset data.
No staging databases or third-party software required.
Support for Eureka, Fuji, Geneva, Helsinki as well as custom, CreateNow Applications.
Support iOS, Android, BlackBerry, or Windows Mobile devices.
Track field technicians and send the right person to the right job, every time.
Capture signatures, images, video, for improved accountability.
Support scanning sleeves and Bluetooth attached scanners for added functionality in the field.
Send push notifications and sound alerts to techs with important messages, work orders, incident tickets.