Mobile Reach allows organizations to extend back-end BMC Remedy applications to the mobile workforce. Mobile Reach supports process-driven, user-specific mobile workflows that speed incident resolution times, increase CMDB accuracy, and drive IT service levels. Our mobile apps incorporate device technologies like barcode scanning, GPS, RFID, push notifications, and signature capture for quick and accurate data capture. Field technicians can quickly update the backend BMC Remedy system via iPhones, Androids, and various Bluetooth barcode scanning devices, even in remote or secure areas with limited network connectivity.
Mobile Reach is a BMC MarketZone Partner and our award-winning mobility platform provides a certified mobile integration to all versions of Remedy through 9. Refine critical mobile workflows and streamline IT operations with advanced mobility for BMC Remedy. Check out the data sheet below for more details.