IT departments and data centers are complex environments in which your customers’ businesses are constantly at risk. Servers overheating or power failures can be disastrous and costly. To keep your customers up and running, tracking all assets across their lifecycles is imperative. Not only do you need to manage and track IT assets — servers, routers, switches, cables — but you also need to track complementary assets like racks, HVAC units, generators and fire prevention systems.
Ensure you have your customers’ bases covered by providing your field techs the mobile apps they need to deliver world-class data center services. Mobile Reach provides highly usable data center management apps that mold to your field processes and back-end systems so field engineers can access and send the information your organization needs to operate and manage dynamic environments. Mobile Reach enables some of the largest and most complex IT departments and data centers to streamline operations, mitigate risk, and reduce costs.
Mobile Reach seamlessly integrates with your enterprise systems and databases so you can tailor the mobile user experience to any field process or task. Enable your field engineers and technicians to update records in real time, accelerating billing cycles, streamlining operations and sharing critical knowledge. Click to learn more about our integrations with ServiceNow, BMC Remedy, and other ERP, CRM, and service platforms.