Field Service Mobility for IT / Data Centers

Take Control of Your IT Assets

Use Data Center Management Apps to Streamline Operations

IT departments and data centers are complex environments in which your customers’ businesses are constantly at risk. Servers overheating or power failures can be disastrous and costly. To keep your customers up and running, tracking all assets across their lifecycles is imperative. Not only do you need to manage and track IT assets — servers, routers, switches, cables — but you also need to track complementary assets like racks, HVAC units, generators and fire prevention systems.

 

Ensure you have your customers’ bases covered by providing your field techs the mobile apps they need to deliver world-class data center services. Mobile Reach provides highly usable data center management apps that mold to your field processes and back-end systems so field engineers can access and send the information your organization needs to operate and manage dynamic environments. Mobile Reach enables some of the largest and most complex IT departments and data centers to streamline operations, mitigate risk, and reduce costs.

Benefits

Automate manual processes

Increase asset up times

Exceed service level agreements

Deliver streamlined IT services

Case Study


Using Advanced Mobile Apps for Efficient IT Asset Management in Data Centers

“With task-specific mobile apps for ServiceNow, eBay has been able to exponentially grow its server assets while maintaining technician headcount, improving database accuracy and increasing worker output.”

Easy and Flexible Integration

Mobile Reach seamlessly integrates with your enterprise systems and databases so you can tailor the mobile user experience to any field process or task. Enable your field engineers and technicians to update records in real time, accelerating billing cycles, streamlining operations and sharing critical knowledge. Click to learn more about our integrations with ServiceNowBMC Remedy, and other ERP, CRM, and service platforms.

ServiceNow
BMC Remedy
Microsoft
Oracle
SAP
Salesforce

Ready to Get Started?