Author: Brett Cornwright

Non-destructive testing companies operate in extremely specialized business landscapes, often making it difficult to differentiate their service offerings from those of their competitors. Their end customers — be they in industries like aerospace, manufacturing, oil and gas, or renewable energy — all need similar tests and...

For NDT inspections companies, performing safe, accurate industrial inspections is a complex endeavor. Business operations can be difficult to keep in synch when you factor in quoting, scheduling, change order management, customer reporting and billing.Depending on a company’s size and the inspections it performs, many...

In a recent article on SoftwareAdvice.com, “Why You Need Both Corrective and Predictive Maintenance,” Bruce Breeden, principal consultant and field service practice leader at Mobile Reach, shared some of the insight he attained over a 30-year career in field service management and enterprise asset management.According...

As an IT asset manager, much of your day-to-day is laser-focused on implementing and following best practices in hardware asset management, possibly at work sites and for teams around the globe. Effectively tracking and managing your organization’s hardware assets from acquisition to decommission requires full...

Safety management is an important aspect of field service delivery. It is comprised of policies, plans, procedures, and organizational responsibilities that are designed to keep employees safe, manage risk and adhere to industry regulations.Large field service organizations rely on sophisticated safety management systems to help...

No matter the industry — oil and gas, energy and utilities, telecom — large, complex field service organizations must constantly improve to retain customers and maintain a competitive advantage. Consistently improving field service KPIs like productivity, safety, CSAT, SLA compliance, and field technician utilization requires...

In today’s competitive business climate, enterprise asset managers and field techs are being asked to do more with less while facing continued scrutiny on tighter inventory controls, improved integrity of their back-end database, and greater visibility into enterprise asset tracking operations. As a result, many...