White Papers & eBooks

Featured White Paper

How to Achieve Digital Transformation in Field Service

The Field Service 7 Approach to Operations Excellence

how to achieve digital transformation in field serviceThis white paper describes our highly effective approach to ensuring field technician effectiveness across multiple dimensions. The paper provides a methodology for technology implementation success and accelerating ROI. Our Field Service7SM approach is an operating practice for field service organizations undertaking process and technology improvements, often referred to as digital transformation. Read this paper and learn how to achieve operations excellence in your organization

 

Featured e-Book

Mobile Field Service Software Buyer’s Guide

mobile field service management solution buyer's guide

Use our buyer’s guide to determine which mobile field service software will offer your organization the most flexibility, cost-to-value, and return on investment. This buyer’s guide also includes a mobile field service software evaluation calculator that allows you to rank vendors based on the features they offer and the capabilities they support. Find the right mobile field service software for your field organization.

 

White Papers and eBooks

The Future of Field Service Management: Interview with the Experts

We asked five thought leaders what opportunities the industry holds based on market dynamics, business needs, and available and emerging technologies. Register to gain expert insight into the future of field service management as far as trends and new technologies.

Mobile Field Workforce Enablement Drives Business Value

This white paper explores strategic mobility in field service management organizations and how it can drive long-term business value. It also examines the benefits of strategic mobile enablement from a business perspective, then from the perspective of the technicians in the field doing the work.

Eliminating Hidden IT Asset Management Costs

Are your IT Department’s daily business decisions based on IT asset data that is inaccurate, and unreliable? If this sounds familiar, your IT department is likely experiencing significant cost leakage due to lost or misplaced assets.

Mobile Apps for the Enterprise: Should I Buy or Build?

Do I buy a product to allow me to get to market quicker, or do I hire software developers to build the perfect, custom solution?