Mobilize ServiceNow

Advanced mobile apps for ServiceNow

Enhance ServiceNow with Native Mobile Apps

Incorporate barcode scanning, RFID into IT workflows


For tracking non-discoverable assets, receiving new assets and performing full inventories, your mobile technicians need both immediate access to IT asset records and the ability to create new asset records from the field. The smart choice for empowering field technicians and other mobile users of ServiceNow is offline capable mobile applications built on the Splitware Mobility Platform.

Mobile ServiceNow Applications for Android

Splitware for ServiceNow Mobile App — Android

This complete solution allows you to rapidly build and deploy device-native, task-specific mobile applications that securely connect to ServiceNow Asset Management and Work Management. Use barcode scanning and radio frequency identification (RFID) technology with Splitware IT asset management apps for Android, iPhone and iPad, BlackBerry, and Windows Mobile barcode scanners and RFID readers to update and maintain your ServiceNow CMDB in real-time, error-free. Enhance mobile work management and allow field technicians and support personnel to receive and update work orders on the fly.

PDF-logoFor more information on Mobile Reach’s integration with ServiceNow and how it compares to ServiceNow’s own mobile offering for iPad, download Splitware for ServiceNow Differentiators. For a current list of all the mobile platforms that are supported with Splitware as well as some of our recommended devices, see our Mobile Device Recommendations Page




Offline-Capable Mobile Apps for ServiceNow


  • Enable real-time updates to ServiceNow via WiFi or cellular.
  • Operate in offline mode for disconnected or non-secure environments.
  • Use barcode scanning, RFID, or NFC to quickly capture and update IT asset data.
  • Enhance business decisions with an accurate and timely data in your CMDB.
  • Deploy native mobile applications that securely connect to ServiceNow IT Asset Management or Work Order Management.
  • Leverage BYOD initiatives with cross-platform support for iOS, Android, BlackBerry, Windows Mobile.
  • Improve ITIL, Sarbanes-Oxley, or other regulatory policy compliance with asset management solutions from Mobile Reach.

Use Cases

Mobile ServiceNow Use Cases

Active RFID Scanner

Asset Receiving

  • Affix and associate asset tags to your non-discoverable assets.
  • Create asset records in your ServiceNow CMDB from your receiving location, as soon as they arrive.

Asset Inventory

  • Use asset tagging and barcode scanning to improve the accuracy of your CMDB.
  • Reduce the amount of time and resource required to perform wall-to-wall inventory.

Asset Lifecycle and Move / Add / Change Support

  • Process daily asset status changes as they occur.
  • Track asset transfers instantly to maintain ownership, accountability info.

Work Order Management

  • Get the right people to the right job every time.
  • Maintain worker productivity with offline mobile access to Work Orders.
  • Manage parts, returns and repairs
  • Monitor parts and inventory and manage reverse logistics and depot repair activities which reduce costs and mean time to repair<./li>
Customer Stories

Mobile Reach Customer Success Stories

Via the Splitware Mobility Platform, native mobile apps and ServiceNow work together to improve the productivity and efficiency of the mobile workforce. Discover how our mobile ServiceNow asset management solutions work in real world situations.

Video Overview


Mobile Apps for ServiceNow IT Asset Management

Enhance ServiceNow IT Asset Management with the Splitware Mobility Platform. Splitware supports updating and creating IT asset records in ServiceNow Asset Management via iPhones, iPads, iPad Minis, and iPod Touches, Android devices, BlackBerry phones, and Windows Mobile Barcode Scanners / RFID readers. Click images for larger views.

ServiceNow Asset Batch Scan Apps
ServiceNow Asset Batch Scan App
ServiceNow Asset Batch Scan App


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