Advanced Mobile Apps for Cherwell
Mobile Reach provides process-driven apps that mold to your field operations and allow field techs to do their jobs faster and easier. Field technicians can quickly update Cherwell applications via smartphones and tablets even offline in remote or secure areas with no network connectivity. Our mobile apps incorporate device-native technologies like barcode scanning, GPS, RFID, push notifications, and signature capture for efficient mobile workflows.
Streamline IT asset management, IT service management, and facilities management. Fully enable your field technicians and engineers with highly usable mobile apps for Cherwell applications.
Benefits
Improve customer satisfaction
Complete work quickly and correctly the first time with all the information and mobile functionality you need.
INCREASE TECHNICIAN PRODUCTIVITY
Work anywhere your customers take you, on- or offline, so your technicians are always enabled.
Boost Your Competitive Advantage
Get data into Cherwell and other applications faster for better decision making
Solve for Any Use Case
Use flexible, no-code rapid application development tools to meet all of your mobile app needs.
Improve ITIL compliance
Ensure you are adhering to ITIL standards with flexible mobile apps.
Make better business decisions
Rely on accurate, real-time data for more informed decision making.
Advanced Features
Configurability
Be more nimble with evolving market demands, service platform changes and customer needs. Empower techs while enforcing field processes.
Usability
Deploy apps that mold to the way your organization works and ensure adoption among technicians.
EASY INTEGRATION
Integrate directly with Cherwell and other key systems to make the most of your data.
FULLY OPERATIONAL OFFLINE
IT techs can continue to work in remote or secure areas where connectivity is spotty or unavailable.
ADVANCED SCANNING TECHNOLOGY
Use barcode scanning, RFID, and NFC for quick and accurate data capture.
NOTIFICATIONS & ALERTS
Techs receive instant information and feedback via push notifications and sound alerts.
ROUTING & GEO-LOCATION
Use GPS and geo-location to send the right technician to the right job. Send technicians routing and map right through your app.
PROOF OF SERVICE
Techs can capture signatures, capture images, and send attachments to maximize accountability.
HIGHLY SECURE
Data is encrypted both on the device and during Wi-Fi or cellular network transfer.